At the beginning of the semester, during Week 1 I, as a management student, was to spend 1 day working as a Steward (aka busser), 1 day as a Server and 2 days in the kitchen as a chef.
Well I did my Stewardship and Serving…but didn’t do my kitchen work. I had a nasty cold and talked to both the nurse and the program director…and all was well. I was told I’d have to make it up (it is 10% of my Food and Beverage class grade).
On Thursday my program director came into my Marketing class and asked to speak with me. He gave me a letter which said…
“We would like to draw your attention to your repeated failure to follow the correct meal reservation policy. This policy is an important part of the Les Roches “Market Place” operation. Refusal to follow this policy cannot be tolerated as it causes the waste of valuable resources. This policy is very simple and straight forward and your failure to follow it shows a serious lack of respect.
You have no failed to follow the proper procedures 4 times. You failed to follow procedure on the following dates…”
It goes on to say that I am having 0.4 points deducted and that I am to have kitchen duty on Saturday (today) and Sunday (tomorrow) from 8:30 – 7:00. Yay.
When my director gave it to me he was very apologetic and explained that it is primarily due to my missing those first kitchen sessions.
Obviously this note made me VERY ANGRY. So I wrote a response, signed it, and turned it in the next day (Friday). I’ve yet to get a response. Here is my response…
“Dear Mr. Small,
First and foremost I accept the responsibility (or lack thereof) of missing those scheduled meal times. I had signed in for the meals and did not attend them. I understand that the school operates on a budget and that it is a waste of school resources.
I also understand that part of my Food and Beverage grade depends on my work during that first week of school, and although I was sick, making up the time in the kitchen is understandable.
In other words, I accept full responsibility for my actions and have no issue with doing extra kitchen duty on the weekend.
Having said that, I am rather upset at the tone of the letter I received. Considering the facts that I have not received all my textbooks (especially a crucial Marketing text which has forced yet
another schedule change in our curriculum), as well as a lack of a teacher for my Human Resources class I feel that the wording in the letter addressed to me was uncalled for, unnecessary and, to be honest, insulting.
I believe my “serious lack of respect” is heavily outweighed by the schools lack of respect when it comes to the core of my existence here, my actual education.
As I said before, I understand that it is wrong to waste the school resources. What about the resources, time, expectations and effort I put into my education here? And yes, I was sick and am willing to make up for my time missed. How is the school going to compensate me for the lack of text books, and the lack of actual class education? Is the school going to put in extra weekend effort in order to balance out this inequality?
I expect nothing less than an apology for the tone in the letter addressed to me. I expect nothing less than the rapid delivery of my missing text books.
I feel that my education here at Les Roches, with a few minor exceptions, is going to help me tremendously in my life and profession. I came here with very high expectations of this institution. I certainly hope those expectations are fulfilled completely.
Thank you for your time.
Sincerely,
Douglas Neil Crawford”
I haven’t gone into full details about the issues I’m having with the school…but to make a long story short I’m missing 3 textbooks (which I’ve already paid for) and had my Human Relations class for the FIRST time last week. On top of that there has been massive schedule changes and a general lack of respect.
I am fed up…and I am fighting back.
(FYI, you have to sign up for meals 2 days in advance…when you go eat you get your name checked off. You can’t go eat unless you signed up. Obviously I missed 4 meals.)
PS: Last time I went to dinner my name was already checked off. The girl at the front desk tried to argue with me…telling me I can’t go in twice. I told her I hadn’t even gone in once and that she had damn well better pay good attention to who is coming in to eat. I think I scared her.